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Windows Express Help
Alias: Windows Express Help, Microsoft Security Essentials Alert
Description: Posted on: Feb 17, 2011 6:44am
Windows Express Help is a fake Windows belonging to the Microsoft Security Essentials Alert family of fake Windows products. Once it infects your computer, Windows Express Help pretends to scan your computer for viruses then claims to finds various infections. If you accept to remove the alleged infections, you are directed to their payment page in order to purchase the full version.
The fact that Windows Express Help arrives at your computer without your knowledge makes it also a trojan. In order for Windows Express Help to stop you from removing it, it disables your existing antivirus and antispyware programs and blocks access to help forums and to major name brand antispyware and antivirus vendor websites. It can also disable Task Manager so that you don't shut it down manually.
If you try to run your antivirus to remove Windows Express Help, you receive a security alert warning saying that the application is infected. Other messages are:
Windows Express Help is normally installed by means of a trojan or by drive-by downloads from rogue websites. In sone cases, it can be mistakenly downloaded from one of many fraudulent Fake Scanner Sites.
Windows Express Help displays exaggerated fake scan results similar to those shown below:
Windows Express Help Special Removal Instructions
Step 1: Download SpyNoMore. If you cannot download directly to the infected computer, you can download it onto a clean computer and transfer it to the infected computer (by using a network or a flash drive). NOTE: The installer will be named explorer.exe.
If you cannot download directly to the infected computer and you do not know how to transfer files between two computers, click here for instructions on how to restart your computer in Safe Mode with Networking. Once you are logged in Safe Mode, you can download SpyNoMore.
Step 2: Double-click the file you downloaded to install SpyNoMore on the infected computer.
Step 3: SpyNoMore will download updates then scan your computer and if Windows Express Help is present, SNM will detect it and you will be able to see either Windows Express Help or Microsoft Security Essentials Alert in the scan results. These are the same product. Please note that the free version of SpyNoMore will only show you the detections. In order to remove the infection you need to purchase a 1-year license which costs $29 (or $39 for 3 computers). In all cases, you will be able to see the infection in the free version scan results.
Step 4: Purchase the activation key from a clean computer by clicking on our Purchase link on spynomore.com. Write down the activation key and use it to activate SNM on the infected computer. This will remove Windows Express Help and restore your internet connection. You will again be able to run your programs and applications without trouble.
Hijacker - A Hijacker is a software application that takes control of your browser's settings. Usually it changes your home page and redirects it to some unknown site or modifies your search settings. It prevents you from changing back your browser's settings. An infected browser usually operates much slower.
Ransomware - Ransomware is a software application that infects a computer and asks for money to have the infection removed.
Trojan - A Trojans or Trojan Horse is any programs that installs itself secretly normally via malware programs, quite often with sinister intent. Once installed, the trojan author (hacker) can gain complete control of the infected PC. Trojans are usually designed to steal sensitive information and/or destroy the system. Trojans can be distributed as unsolicited email attachments, or bundled with freeware and shareware programs.
Advice: Remove This is a very high risk threat and should be removed immediately as to prevent harm to your computer and / or to protect your privacy.
SpyNoMore removes Windows Express Help: Yes
Threat risk: High Risk
Very dangerous malware. Can log user's keyboard activity and take snapshots of the user's screen. Uses stealth installation and removal is very difficult. Category includes spyware programs, adware programs and trojans.
Following error message is received on computers infected with Windows Express help:
Warning! Security Alert
Potentially harmful software is detected. To enable the security mode and remove harmful software it is recommended to perform a cleanup. Options are Deny, Enable Protection.
Running Process Signatures:
Registered Dll (Dynamic Link Library) Signatures:
SpyNoMore Collected Residual File Signatures: